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Welcome to the Central Disputes System.
When submitting a claim, please take the time to be thorough when
entering your information. Once we receive your request for an investigation,
we will contact the operations involved and likely enlist the help of
RealTime Gaming in researching your claims. For this reason we ask that
you be patient and refrain from any further activity on the accounts listed
until the dispute is resolved. Any further activity on your part could
delay the results of our investigation. Typically this process takes about three weeks but can take twice that
depending on the volume of play or the number of operations involved.
Before submitting your claim we ask that you review
the Terms and Conditions of the operations involved to be sure you understand
the rules in effect while you were playing. To file a dispute, click
here.
Sincerely,
The Player Dispute Team
Central Disputes System Corporation
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